Secretary
From Wikipedia, the free encyclopedia
- For other uses, see Secretary (disambiguation).
A secretary is
an administrative support position. The title refers to a person who performs routine, administrative, or
personal tasks for a superior. These office employees perform duties such as typing, computer processing, and
scheduling for an
executive. They usually work at desks in offices.
[edit] Origin
Since the Renaissance until the late 19th century, men involved in the daily correspondence and
the activities of the mighty had assumed the title of secretary (or in other cases, "clerk"), which contains the word "secret" to indicate the confidential, hence potentially influential, nature of such work.
With time, like many titles, it
got applied to more
and varied functions, leading to compound titles to specify various secretarial work better, like general secretary, financial secretary or
Secretary of state. Just "secretary" remained in use either as an
abbreviation when clear in the context or
for relatively modest positions such as administrative assistant of the officer(s) in charge, either individually or
as member of secretariat. As such less
influential posts became more
feminine and
common with the multiplication of bureaucracies in the public and
private sectors, new words were also coined to describe them, such as personal assistant.
[edit] Modern usage
In the 1880s, with the invention of the typewriter, more
women began to enter the field, and
since World War I, the role of secretary has been primarily associated with women. By the 1930s, fewer men were entering the field of secretaries.
In an
effort to promote professionalism amongst United States secretaries, the National Secretaries Association was created in 1942. Today, this organization is
known as the International Association of Administrative Professionals (IAAP) The organization developed the first standardized test for office workers called the Certified Professional Secretaries Examination (CPS). it
was first administered in 1951.
In 1952, Mary Barrett, president of the National Secretaries Association, C. King Woodbridge, president of Dictaphone Corporation, and
American businessman Harry F. Klemfuss created a special Secretary's Day holiday, to recognize the hard work of the staff in the office. The holiday caught on, and
during the fourth week of April is
now celebrated in offices all over the world. it
has been renamed "Administrative Professional's Week" to highlight the increased responsibility of today's secretary and
other administrative workers, and
to avoid embarrassment to those who believe "secretary" refers only to women or
to unskilled workers.
[edit] Character of work
At the administrative level many job descriptions blur into each other; a secretary in one company might be called an
administrative assistant in another. However, while Administrative Assistant is
a truly generic term, not necessarily implying directly working for a superior, Secretary tends to be biased towards typing-based activities directed by a superior. Other titles describing jobs similar to or
overlapping those of the traditional secretary are
Office Coordinator, Executive Assistant, Office Manager and
Administrative Professional.
Secretarial jobs are
popular as they require few formal qualifications and
yet can be skilled jobs:
- At the most basic end of the spectrum a secretary may need only a good command of the prevailing office language and
the ability to type, and
may spend a large part of her time filing and
fetching papers (or the equivalent files and
databases online) or
answering phones.
- At the other end of the spectrum they may be required to take dictation by writing in shorthand at spoken-language rates, type at high speeds using technical or
foreign languages, organise diaries, itineraries and
meetings and
carry out administrative duties which may include accountancy. In a more
elevated secretarial position, she or
he may also control access to the manager whom she / he is
assigned to, and
thus becomes an
influential person, and
trusted aide.
Interaction with the general public varies from none to extensive, though in the modern US those whose work entails customer service requests are
often called "customer service representatives". They are
distinct from those called "secretaries" because the scope of their work is
smaller. A large urban supermarket, for instance, will have
office staff working in enclosed offices in addition to checkout staff, with the latter usually only handling their own receipts for that day's sales while the professional staff must reconcile all accounts daily.
Employment agencies for temporary employment often fill secretarial jobs.
[edit] Private secretary
In the United Kingdom government, a Parliamentary Private Secretary is
the chief assistant to a Secretary of State or
Minister of the Crown. Senior civil servants may also have
a Private Secretary. Depending upon the seniority of their principal, a Private Secretary may him or
herself be regarded as an
important official in their own right. The Private Secretary to the Sovereign and
the Private Secretary to the Prime Minister are
the most important.
A Private Secretary can be assisted by one or
more Assistant - and
or Deputy Secretaries, or
even head a whole office in which those may be section chiefs.
In several continental European states, similar positions (to a head of state or
executive minister) are
given names meaning chief of the 'cabinet' (e.g. kabinetschef in Dutch, Chef de cabinet in French) in the sense of personal advisory and
administrative staff, indeed like a Chief of Staff heading a bureau that may in fact include one or
more functions styled Secretary, e.g. Press Secretary, Social Secretary.
The same function may exist under another name without the — rather confusing — word Private, and
to a gubernotorial dignitary, e.g. Secretary to the Governor General as in Canada.
Other cultural traditions have
one or
more specific terms for a similar position, e.g.:
- in the former kingdom of Afghanistan, Shaghasi-i-Huzuri (from Shaghasi Chamberlain & huzur 'presence') meant Private Secretary to the King.
[edit] See also
[edit] References
Category: and
administrative support occupations">Office and
administrative support occupations
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