Wagamama

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The Wagamama logo
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The Wagamama logo

Wagamama is a restaurant chain serving pan-Asian food in the style of a Japanese noodle bar. The first Wagamama opened in 1992 in Bloomsbury, London. The chain has grown to include branches in London and across the United Kingdom, as well as in Ireland, Amsterdam, Istanbul, Australia, Dubai, Belgium, Auckland and Copenhagen. The chain's website defines wagamama as "wilful / naughty child". However, a more accurate translation of the Japanese word would be "self centered and inconsiderate to others." Their trademarked slogan is: positive eating + positive living.

Wagamama has a number of features that set them apart from other restaurants. These include:

  • Orders are taken via electronic order pads; these are personal digital assistant-sized, and wirelessly networked to the kitchen, so that as soon as an order is taken it can begin to be prepared.
  • Food is delivered to the table as soon as it is ready, they sell sides instead of starters and these and the main courses can arrive in any order.
  • Customers sit on either side of large tables—one table can seat around 20 people.
  • All restaurants are non-smoking, by Law in Australia, New Zealand, Ireland and also Scotland.
  • Green tea is supplied free on request.
  • Reservations are not taken; all customers are seated on a first-come, first-served basis.
  • Wagamama merchandise can be bought in the restaurant, including a cookbook.

The chain was created by Alan Yau, who also subsequently created the high-class Chinese restaurants Hakkasan and Yauatcha in London.

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